Cookie Policy
1. What Are Cookies?
Carbon Heroes Ltd (“Carbon Heroes”, “we”, “us”, “our”) is a UK-based company headquartered at 20-22 Wenlock road, London N1 7GU United Kingdom. We provide a digital platform that enables businesses and individuals to sponsor local authority–managed urban trees.
We are committed to protecting your personal data and ensuring your privacy, in full compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant UK privacy laws.
2. Types of Cookies We Use
Strictly necessary cookies
These are required for the website to function (e.g. security, login, account access). They cannot be switched off.
Performance & analytics cookies
These help us understand how visitors use our website (e.g. which pages are most popular). Data is collected in an anonymised form.
Functional cookies
These remember your preferences (e.g. language, settings).
Marketing cookies
With your consent, we may use cookies to deliver relevant adverts or measure the effectiveness of campaigns.
3. How We Use Cookies
We use cookies to:
Personalise content where appropriate.
Keep you logged into your account.
Enable secure payments and sponsorship transactions.
Measure and improve website performance.
4. Your Choices
When you first visit our site, you will see a cookie banner asking you to accept or reject non-essential cookies. You can also change your preferences at any time via our [Cookie Settings] link in the footer.
Most web browsers also allow you to control cookies through your browser settings.
5. Third-Party Cookies
4.1 How we calculate
We may share your personal data with:
- Local Authorities (where you sponsor their trees, for reporting and transparency).
- Payment processors (e.g. Stripe, PayPal) to process secure transactions.
- IT and hosting providers (e.g. WordPress Engine) who maintain our secure platform.
- Regulators, auditors, or legal authorities where required by law.
All third-party service providers are contractually bound to comply with GDPR and handle your data securely.
6. More Information
If you have any questions about our use of cookies, please contact us at:
📧 contact@carbon-heroes.com